Order review is active. Final availability and price are confirmed before payment.
EyewearPlatform

Policy

Accessibility Statement

EyewearPlatform works to keep shopping, prescription, and support flows usable.

What to check before ordering

The site is built with labeled forms, visible focus states, keyboard-friendly controls, readable error messages, responsive layouts, and contrast-conscious interface choices.

If you have trouble using a page, order review form, prescription upload, or order tracking feature, contact support with the page URL and a description of the issue.

Accessibility is an ongoing process. Updates to products, order review, admin tools, and support workflows should preserve usability for assistive technologies and mobile devices.

Order review checklist

  • Confirm the prescription is current and readable.
  • Measure PD or choose to send it later before production.
  • Compare frame measurements against a pair that already fits.
  • Review lens material and coating choices before submitting.
  • Save the order number for tracking and support.

What prescription type do I need?

Check your prescription, review the lens breakdown, and contact support promptly if a delivered order does not feel right.

How much will lenses add?

Check your prescription, review the lens breakdown, and contact support promptly if a delivered order does not feel right.

What if my glasses need a remake?

Check your prescription, review the lens breakdown, and contact support promptly if a delivered order does not feel right.