Policy
How prescriptions are collected, reviewed, stored, and handled.
Customers may upload a prescription, enter it manually, send it later, or ask for help finding it. Orders requiring prescription lenses should not be submitted to a lab until prescription details are reviewed.
Prescription storage should use private Supabase buckets, RLS, and signed access links only.
Check your prescription, review the lens breakdown, and contact support quickly if a delivered order does not feel right.
Check your prescription, review the lens breakdown, and contact support quickly if a delivered order does not feel right.
Check your prescription, review the lens breakdown, and contact support quickly if a delivered order does not feel right.