Start by choosing a frame, color and lens configuration. The displayed estimate helps you compare options; unsupported combinations require a quote. An order-review request is not a paid production order.
The next step is confirming stock, prescription details, fitting requirements, the complete price and a delivery date. Missing information can prevent approval. Production should begin only after those details and payment are confirmed.
Production time and shipping transit are different parts of the delivery schedule. The shipping page describes the current service estimates. Your confirmed quote must specify the expected delivery timing for your order; do not treat a transit estimate as the total order time.
Once dispatched, follow the tracking updates. If we cannot meet the promised shipment date, our shipping policy provides a revised date and cancellation options. Read the full shipping and returns policies before payment.